Effective Date: 17th June 2025
1. Introduction
Welcome to SmartFunnel, your trusted partner in AI and Automation solutions. Protecting your privacy is of utmost importance to us.
This Privacy Policy outlines how we collect, use, share and safeguard your personal information when you visit our website, use our Services, or interact with us in other ways. This Privacy Policy applies to all information collected through our website, www.smartfunnel.uk, and any related services, sales, marketing, or events (collectively, "Services").
2. Information We Collect
We may collect personal information that you voluntarily provide to us when expressing interest in obtaining information about our services, participating in activities on the website, or otherwise contacting us. The personal information we collect might include:
- Personal Identification Information: Name, email address, phone number, job title and company name.
- Usage Data: Information on how the Services are accessed and used, such as your IP address, browser type and pages visited.
- Technical Data: Information about devices accessing our Services, including hardware models and operating systems.
- Financial Data: Payment information collected when you purchase from us.
3. How We Use Your Information
We use your information for various purposes, including:
- Provide, operate and maintain our Services.
- Improve, personalise and expand our Services.
- Understand and analyse how you use our Services.
- Develop new products, services, features and functionality.
- Communicate with you for customer service, to provide you with updates and other information relating to our website, and for marketing and promotional purposes.
- Process your transactions and payments.
- Find and prevent fraud.
4. Sharing Your Personal Information
We may share your information with third-party service providers to facilitate the provision of our Services, to provide the Services on our behalf, to perform Service-related services, or to assist us in analysing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. International Transfers
Your information, including personal data, may be transferred and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
6. Data Security
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
7. Your Data Protection Rights
Depending on the law that applies, you may have certain rights regarding your personal data, including:
- The right to request access, correction, or deletion of your personal information.
- The right to object to processing, request restriction of processing, or request portability of your personal information.
- If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.
8. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible.
9. Contact Us
If you have any questions about our Privacy Policy, please contact us at 'contact@smartfunnel.uk'.